Remote Technical Support

Remote Technical Support

Regular price
€300,00
Sale price
€300,00
Regular price
Sold out
Unit price
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Prepaid package Remote Technical Support on Bicom Vending machines

TIMESLOT

NOTICE REQUIRED

COST

Monday to Friday 11AM -18 PM

ROME TIME

 24 H

UNIT TIME

Nh support = Nh deducted

Monday to Friday 11AM -18 PM

ROME TIME

 WITHOUT NOTICE

EVERY QUANTITY OF TIME IS COUNTED DOUBLE

Nh support = 2Nh deducted

OUT OF

Monday to Friday 11AM -18 PM

ROME TIME

 24 H

 EVERY QUANTITY OF TIME IS COUNTED DOUBLE

Nh support = 2Nh deducted

 

  1. Minimum scalable intervention 15 minutes
  2. Any hours already used outside the agreement and not yet invoiced shall also be absorbed
  3. Multi-annual validity until the hours package is exhausted
  4. Option of unconditional refund of the remaining hours, minus the discount applied on hours already consumed. In the worst case, the customer pays only the hours already used counted at full price (unified rate without discounts)
  5. Option of absorption of the costs of Services "hand-to-hand" also near the center or of the customer or of Bicom srl: the relative costs are transformed in hours (minutes) equivalents to scale from the mountain of hours (minutes) residual.